Frequently Asked Questions
Please review before reaching out.
All inquiries are handled through the website.
Please review the information below before contacting the bakehouse.
🍞 ORDERS When can I place an order? Orders are available during scheduled release windows only. Do you accept last-minute orders? No. All orders must be placed during open availability. Do you offer custom orders? Yes. Custom orders are accepted based on availability and must be submitted through the website. 📦 DELIVERY & SHIPPING Do you offer pickup? No residential pickup is available. Do you offer delivery? Local delivery may be available depending on the order. Do you ship? Yes, select items are available for shipping. 📚 RECIPES Where can I access your recipes? Recipes are available through the Recipe Vault or my Cookbook. Is every recipe included in the Recipe Vault? No. Some recipes are exclusive to the cookbook. Can I request a specific recipe? Individual recipes are not shared outside of my platforms. 💬 COMMUNICATION How do I contact you? All inquiries must be submitted through the website. Can I text or DM you? No. Business is not conducted through personal phone or social media. Why don’t you respond to messages? All communication is handled through the website to maintain structure. 💳 POLICIES When is payment due? Full payment is required at checkout. Do you offer refunds? All sales are final.